StoneSMP
How can we help?
Search the quick answers, or open a ticket and a helper will guide you.
Open a ticket
pick a category — a helper gathers what staff needs
Technical support
Crashes, lag, connection issues and bugs.
Start ticket →
Report a player
Cheating, griefing, harassment or rule breaking.
Start ticket →
Staff inquiry
Questions about staff conduct or decisions.
Start ticket →
Advertisements & partnerships
Sponsorships, paid partnerships and promotions.
Start ticket →
Punishment appeal
Appeal a ban, mute or other sanction.
Start ticket →
Store & purchases
Ranks, shards, missing items and billing.
Start ticket →
Account & login
Linking, logins and connection issues.
Start ticket →
Media application
Apply for the creator program and perks.
Start ticket →
Other
Anything that doesn't fit the categories above.
Start ticket →
